ServicePoint

ServicePoint Australia Pty Ltd (“ServicePoint”) is a leading solution provider of consultancy, design, integration, support and managed services in visual communication, integrated audiovisual systems and video conferencing to Government and Enterprise across the Asia Pacific Region.

Vendor Independent

We are a complete end-to-end provider in visual communications with a strong vendor independent philosophy, focusing on the delivery of solutions that leverage measurable business outcomes rather than being limited to individual products or technologies. The partnerships we hold with our government and corporate clients drive and support their strategic, corporate and operational objectives, including but not limited to increased collaboration and productivity, efficiency gains, reduction in carbon footprints and realisation of measurable return on investment.Commencing operations in 1992, headquartered in Canberra with a national supprt presence, ServicePoint is a proven entity with the capacity and capability to deal with and deliver against the most complex requirements.  

We Consult, then Deliver

We adopt a consulting and managed services approach to all our customer engagements. Our services are delivered by a deep knowledge bank of relevant skills and expertise, using proven processes underpinned by the same technologies we recommend to our customers to improve visual communication and collaboration within their organisations. Our services convert business needs into business applications that are underpinned by state-of-the-art technology platforms that can be implemented, operated, managed and serviced with an appropriate return on investment.
The ServicePoint brand promise focuses on quality service delivery that promotes measurable benefits from improvements in visual communication and collaboration. Since our inception, the core of what we do is represented by expertise in strategic and implementation consulting services, secure videoconferencing, multimedia communications, video messaging, managed bureau services and outsourced facilities management services.

ServicePoint is a wholly owned subsidiary of The Citadel Group Limited (CGL), a 100% Australian-owned House of Brands in management consulting and systems integration sharing a common commitment to delivering the highest value products and services to their customers.

Video-as-a-Service

  • Enable Better Decisions FASTER™ through an
    end-to-end, fully managed visual communications solution with one simple, monthly fee.
  • Choose where and how you want the solution delivered: it's that flexible.
  • Enjoy the benefits of video without ever having to become a video expert.
  • Want to know more? Speak with ServicePoint today.

Video-as-a-Service Enterprise

  • Fully supported HD videoconferencing;

  • Infrastructure access without capital cost;

  • IP videoconferencing without congestion on the corporate network;

  • Support without burden on existing ICT resources.

  • ServicePoint takes a consultative approach to all our business partnerships. Speak to ServicePoint today.

Video-as-a-Service Managed

  • Fully supported and managed HD videoconferencing across your network;

  • Infrastructure without capital cost;

  • Focus on the business at hand with Better Decisions, Faster™

  • ServicePoint takes a consultative approach to all our business partnerships. Speak to ServicePoint today.

Video-as-a-Service

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ServicePoint Works for You

ServicePoint’s unique offerings will provide you with unbiased advice and a services portfolio geared to support your challenging and changing environments in the most cost effective, flexible and scalable way possible.

In line with our vendor independent approach, we maintain a high knowledge base of significant vendor products, relationships with key product experts and possess an understanding of each vendor’s technology roadmap. When this knowledge is combined with our analytical skills we are well placed to assist you to evaluate emerging technologies and to assist in developing and adhering to strategic roadmaps for visual communication and collaboration.

With ServicePoint, you will be guaranteed a value-for-money delivery of innovative, leading-edge visual communication capabilities, now and into the future.