ServicePoint Australia Pty Ltd

ServicePoint Australia Pty Ltd (“ServicePoint”) is a wholly owned subsidiary of The Citadel Group Limited.

ServicePoint is a specialist provider of visual communication and collaboration solutions to corporate and government businesses in the Asia Pacific Region.

The company maintains a corporate head office in Canberra ACT from where it operates a worldwide teleconferencing and network management centre.

Our core offering is videoconferencing, integrated with the latest innovations in video messaging and multimedia communications, including webcast, video-mail, video on demand and interactive collaborative tools.

ServicePoint adopts a consulting and managed services approach to customer engagements.  Our services are delivered by excellent people with the relevant skills and expertise, using proven processes underpinned by the same technologies ServicePoint recommends to its customers to improve visual communication and collaboration within their businesses.

The ServicePoint brand promise focuses on quality service delivery that promotes measurable benefits from improvements in visual communication and collaboration for businesses and their stakeholders.  The brand is represented by expertise in strategic and implementation consulting services, secure videoconferencing, multimedia communications, video messaging, managed bureau services and outsourced facilities management services.

ServicePoint customers rely on our continuing pursuit of skills and expertise in visual communication and collaboration to assist the conversion of their business needs into business applications underpinned by state-of-the-art technologies that can be implemented, operated, managed and serviced with an appropriate return on investment.

ServicePoint relies heavily on the quality of its people, suppliers, partners and customer relationships for continuing growth in the business.  It has proven to be capable of dealing with the most complex requirements for visual communication and collaboration, evidenced by our relationships with corporate and government businesses including: the Australian Defence Force, Centrelink, DEEWR, DIaC, FaHCSIA, Air Services Australia , Australian Hearing and ACMA.